NOTE: If you have Windows XP, then please follow the setup instructions for Outlook 2003 using RPC over HTTP - click here.

Follow the instructions below ONLY if you have Windows 2000.

Section A - Pre-requisites: before you can configure Outlook 2003, you will need the following:

1. Your Outlook setup information with your username, password, server name, etc. This can be found in either the the welcome setup e-mail or you can log into the Naples-Digital-Services Control Panel and click on "View Outlook Setup Info."
2. A working connection to the Internet -- You will not be able to fully configure the software unless your system can connect to the mail server.
3. Microsoft Outlook 2003 installed with the latest Service Packs & patches: Click here to check for updates. NOTE: Make sure that you have your original MS Office CD's before doing this!

Section B - Steps to Configure Outlook:

1. Close Microsoft Outlook if it is open.
2. Test whether you need a VPN or not: Click here.
3. Download and run the pre-setup software. Click on this link - http://www.Naples-Digital-Services.com/Downloads/OLSetup.exe and select "Open". Follow the prompts to finish the setup.
4. Click the Start button in the lower left corner of your screen.
5. Depending on your system, either select Control Panel or select Settings and then Control Panel.
6. Double-click on the Mail icon. If you do not have this icon, then click on "Show Classic View" on the top left and the Mail icon will now appear in the list. If it still does not appear and you see at least 25 icons, then you need to launch Microsoft Outlook directly from Start -> Programs.
7. In the Window that opens, click on the E-mail Accounts button.
8. Select "Add a new e-mail account" and click Next.
9. E-Mail Accounts: Server Type: Select Microsoft Exchange Server, click Next.
10. E-Mail Accounts: Exchange Server Settings:
    a. Microsoft Exchange Server: ("Exchange Server" - from A-1 above. E.g.: "MAIL006")
    b. User name: <your e-mail address - e.g. YourName@YourDomain.com>
    c. Click on Check Name
    d. You will be prompted to logon:
        • User name: <your e-mail address - e.g. YourName@YourDomain.com>
        • Password: <your password>
    e. Click on More Settings, click on the Advanced tab, check "Use Cached Exchange Mode" and also check "Download Public Folder Favorites". Click on OK to continue.
11. If you had already setup Outlook to receive mail using a Personal Folder on your laptop, the system will warn you that mail from Exchange Server will be delivered to the Personal Folder and ask if you want to continue. Click Yes.
12. Click Finish.
13. Click E-mail accounts button again.
14. Select "View or change existing e-mail accounts" then click Next.
15. IMPORTANT! At the bottom of the window, you will see an item that says "Deliver new e-mail to the following location". Make sure that this is set to Mailbox - Name, where name is your name. Do NOT set it to be Personal Folder, otherwise your mail will be removed from the server and it will only be kept on your computer.
16. Click Finish.
17. Click OK.
18. You're ready to use Outlook! Every time you start Outlook, you will be prompted to logon with your username (e-mail address & password).