New to our service? Check out our Getting Started Guide.

Still have a problem after going through the Articles below? Fill out our Support request form here.

A. Setup & using your Microsoft Outlook in Exchange Server mode:

1. Getting Started Guide for new customers
2. Change Mail (MX DNS) Record for Your Domain
3. Setup Microsoft Outlook for Exchange:
   Outlook 2000
   Outlook 2002 (XP)
   Outlook 2003: Windows 2000, Windows XP, or Windows 2003 Server
4. Upgrade to Outlook 2003 from previous version of Outlook
5. Setup Outlook 2003 in Cached mode
6. Create new profile in Outlook 2002 (XP) or 2003
7. Speed up Microsoft Outlook access: Outlook 2000, 2002 (XP), or 2003
8. Setup VPN Access
9. Offline mode in Outlook 2003 - enable cached mode
10. How to use Microsoft Outlook 2000 in online and offline modes
11. How to use Microsoft Outlook 2002 (XP) in online and offline modes
12. Import previous Contacts, Calendar and Mail folders into your new Exchange Mailbox

B. Other ways of accessing your Exchange Hosting mailbox:

1. PC: any web browser via WebMail (Outlook Web Access)
2. BlackBerry: wirelessly sync via BlackBerry Enterprise Server
3. Cell phone or PDA: any mini-browser
4. SmartPhone/PocketPC devices: wireless ActiveSync
5. Treo 650 : wireless ActiveSync
6. Macintosh computer: access your Exchange mailbox from Entourage
7. POP3 access from any e-mail client
8. IMAP4 access from any e-mail client

1. How to recover deleted items
2. How To Reset The Nickname And Automatic Completion Cache
3. How to disable the Outlook virus warning when doing a mail merge
4. Error: " Task 'Microsoft Exchange Server' reported error (0x8004010F) : 'The operation failed. An object could not be found.'"
5. Error: When you view an e-mail in Outlook 2003, the e-mail is blank
6. Error: "The name could not be resolved. The server containing the Global Address list is no longer available."
7. Error: "The specified default store could not be opened..."
8. Error: "Your Microsoft Exchange Server is unavailable" - Testing Connection to Server
9. Error: "Your Microsoft Exchange Server is unavailable" - port 135 is blocked

D. Tips & Tutorials on using Microsoft Outlook with your Exchange Hosting mailbox:

1. Import previous Contacts, Calendar and Mail folders into your new Exchange Mailbox
2. Enable basic SPAM Filter in Microsoft Outlook 2003
3. Open/Save files directlly from Public Folders (Mount Public Folders as virtual folders to your PC)
4. Schedule shared Resources (Conference Rooms, vehicles, A/V Equipment)
5. Delegate access to co-workers, administrative assistants, etc. This is a two step process:
   A) Owner's Outlook: Give Permissions To Delegate for Mail Or Calendar Folders
   B) Delegatee's Outlook: Access Another User's Folder In Microsoft Outlook 2002 (XP)

1. Info on Maximum Message Size & Number of Recipients
2. Check your PC for viruses and spyware - free tools
3. Remove Duplicate items from Outlook - Contacts, E-mails, Notes, Tasks, Appointments
4. Customer Support wants to share your desktop for troubleshooting via eBLVD

Still have a problem after going through the Articles below? Fill out our Support request form here.